tag:tldv.instatus.com,2005:/history tl;dv Status - Incident history 2022-11-17T11:12:32.908+00:00 tl;dv tag:tldv.instatus.com,2005:Incident/clakz3q3b15068702mognasyy0h9 2022-11-17T11:12:32.908+00:00 2022-11-17T11:22:40.088+00:00 Users cant access their own videos (request for permission page) Type: Incident

Duration: 10 minutes

Affected Components: WebApp

Nov 17, 11:22:40 GMT+0
Resolved - The issue has been resolved.

Nov 17, 11:21:16 GMT+0
Monitoring - A fix has been applied, we are now monitoring the platform.

Nov 17, 11:12:32 GMT+0
Investigating - We're currently investigating an issue with the tl;dv Platform.

]]> tag:tldv.instatus.com,2005:Incident/clagjkn6c310732honftieikbx 2022-11-14T08:46:43.703+00:00 2022-11-14T08:46:43.703+00:00 Video page is not loading Type: Incident

Duration: 1 day, 5 hours and 15 minutes

Affected Components: WebApp

Nov 14, 08:46:43 GMT+0
Investigating - We're currently investigating an issue with the tl;dv Platform.

Nov 14, 09:00:32 GMT+0
Monitoring - A fix has been applied, we are now monitoring the platform.

Nov 15, 14:01:24 GMT+0
Resolved - The issue has been resolved.

]]> tag:tldv.instatus.com,2005:Incident/cl9qpznct1182748vun34489utdr 2022-10-27T07:04:20.916+00:00 2022-10-27T07:04:20.916+00:00 404 when acessing the platform Type: Incident

Duration: 55 minutes

Affected Components: WebApp

Oct 27, 07:04:20 GMT+0
Investigating - We're currently investigating an issue with the tl;dv Platform.

Oct 27, 07:39:05 GMT+0
Identified - The issue has been identified, we are working on a fix.

Oct 27, 07:55:48 GMT+0
Monitoring - A fix has been applied, we are now monitoring the platform.

Oct 27, 07:59:06 GMT+0
Resolved - The issue has been resolved.

]]> tag:tldv.instatus.com,2005:Incident/cl9mkkosv35483omogyrvgdl5r 2022-10-24T09:21:40.175+00:00 2022-10-24T09:21:40.175+00:00 The overall platform is slow, causing some network errors and a slow user experience. Type: Incident

Duration: 12 hours and 11 minutes

Affected Components: WebApp

Oct 24, 09:21:40 GMT+0
Investigating - We're currently investigating an issue with the tl;dv Platform.

Oct 24, 10:45:04 GMT+0
Monitoring - A fix has been applied, we are now monitoring the platform.

Oct 24, 21:32:23 GMT+0
Resolved - The issue has been resolved.

]]> tag:tldv.instatus.com,2005:Incident/cl8sjacxu1417499a4n6su5huve3 2022-10-03T08:52:33.341+00:00 2022-10-18T09:43:41.216+00:00 Bots are not able to join Type: Incident

Duration: 15 days and 51 minutes

Affected Components: WebApp

Oct 18, 09:43:41 GMT+0
Resolved - We just resolved the issue!.

Oct 3, 08:52:33 GMT+0
Investigating - We're currently investigating an issue with the tl;dv Platform.

Oct 11, 14:13:37 GMT+0
Resolved - The issue has been resolved.

Oct 11, 14:13:38 GMT+0
Monitoring - A fix has been applied, we are now monitoring the platform.

Oct 11, 14:13:38 GMT+0
Identified - The issue has been identified, we are working on a fix.

]]> tag:tldv.instatus.com,2005:Incident/cl8ecd7h91283586uimz3t4ao8pl 2022-09-23T10:30:02.440+00:00 2022-09-23T15:44:42.395+00:00 Some users are not able to check their meetings (because it is “processing”) Type: Incident

Duration: 5 hours and 15 minutes

Affected Components: WebApp

Sep 23, 15:44:42 GMT+0
Resolved - The issue has been resolved.

Sep 23, 10:30:02 GMT+0
Investigating - We're currently investigating an issue with the tl;dv Platform.

Sep 23, 12:29:55 GMT+0
Identified - The issue has been identified, we are working on a fix.

Sep 23, 13:37:40 GMT+0
Monitoring - A fix has been applied, we are now monitoring the platform.

]]> tag:tldv.instatus.com,2005:Incident/cl7yeiden1000873t8lmnecmj7pm 2022-09-12T06:45:43.952+00:00 2022-09-12T06:45:43.952+00:00 There is no pods available Type: Incident

Duration: 7 days, 8 hours and 5 minutes

Affected Components: WebApp

Sep 12, 06:45:43 GMT+0
Investigating - We're currently investigating an issue with the tl;dv Platform.

Sep 19, 14:51:06 GMT+0
Resolved - The issue has been resolved.

]]> tag:tldv.instatus.com,2005:Incident/cl70xnnt91166142vuopc2l22jma 2022-08-19T20:37:33.312+00:00 2022-08-19T20:54:18.005+00:00 Slowness on transcript processing Type: Incident

Duration: 21 minutes

Affected Components: WebApp

Aug 19, 20:54:18 GMT+0
Monitoring - A fix has been applied, we are now monitoring the platform.

Aug 19, 20:58:14 GMT+0
Resolved - The issue has been resolved.

Aug 19, 20:37:33 GMT+0
Investigating - We're currently investigating an issue with the tl;dv Platform.

]]> tag:tldv.instatus.com,2005:Incident/cl6dr8l5j45809vcngsc2ookf2 2022-08-03T15:19:10.301+00:00 2022-08-03T15:19:10.301+00:00 MongoDB Slow query alert Type: Incident

Duration: 7 minutes

Affected Components: WebApp

Aug 3, 15:19:10 GMT+0
Investigating - We're currently investigating an issue with the tl;dv Platform.

Aug 3, 15:22:55 GMT+0
Identified - The issue has been identified, we are working on a fix.

Aug 3, 15:25:59 GMT+0
Resolved - The issue has been resolved.

]]> tag:tldv.instatus.com,2005:Incident/cl653hxix61218f7o6y2g5yumy 2022-07-28T13:52:25.419+00:00 2022-07-28T13:52:25.419+00:00 We have a issue that is not allowing users to enter metings they have not recorded. Type: Incident

Duration: 1 hour and 54 minutes

Affected Components: WebApp

Jul 28, 13:52:25 GMT+0
Investigating - We're currently investigating an issue with the tl;dv Platform.

Jul 28, 14:18:07 GMT+0
Identified - The issue has been identified, we are working on a fix.

Jul 28, 15:38:58 GMT+0
Monitoring - A fix has been applied, we are now monitoring the platform.

Jul 28, 15:46:16 GMT+0
Resolved - The issue has been resolved.

]]> tag:tldv.instatus.com,2005:Incident/cl653ciu91455087uxn9i1owjdws 2022-07-28T13:48:13.711+00:00 2022-07-28T13:48:13.711+00:00 Backoffice application is not loading Type: Incident

Duration: 27 minutes

Affected Components: WebApp

Jul 28, 13:48:13 GMT+0
Investigating - We're currently investigating an issue with the tl;dv Platform.

Jul 28, 14:12:57 GMT+0
Identified - The issue has been identified, we are working on a fix.

Jul 28, 14:13:14 GMT+0
Monitoring - A fix has been applied, we are now monitoring the platform.

Jul 28, 14:14:45 GMT+0
Resolved - The issue has been resolved.

]]> tag:tldv.instatus.com,2005:Incident/cl5v8uj3w467997zkmtovlhe0dy 2022-07-21T16:24:30.241+00:00 2022-07-21T16:24:30.241+00:00 We are facing issues to generate thumbnails (the ones visible next to the transcript) Type: Incident

Duration: 15 hours and 55 minutes

Affected Components: WebApp

Jul 21, 16:24:30 GMT+0
Investigating - We're currently investigating an issue with the tl;dv Platform.

Jul 21, 16:28:30 GMT+0
Identified - The issue has been identified, we are working on a fix.

Jul 21, 16:28:47 GMT+0
Monitoring - A fix has been applied, we are now monitoring the platform.

Jul 22, 08:19:24 GMT+0
Resolved - The issue has been resolved.

]]> tag:tldv.instatus.com,2005:Incident/cl5v8uidz464336z7mt7mvir9tc 2022-07-21T16:24:29.268+00:00 2022-07-21T16:28:28.260+00:00 We are facing issues with generating transcripts in another language Type: Incident

Duration: 15 hours and 55 minutes

Affected Components: WebApp

Jul 21, 16:28:28 GMT+0
Identified - The issue has been identified, we are working on a fix.

Jul 21, 16:24:29 GMT+0
Investigating - We're currently investigating an issue with the tl;dv Platform.

Jul 21, 16:28:46 GMT+0
Monitoring - A fix has been applied, we are now monitoring the platform.

Jul 22, 08:19:24 GMT+0
Resolved - The issue has been resolved.

]]> tag:tldv.instatus.com,2005:Incident/cl5u3z5pd56728ykonrpj6lseb 2022-07-20T21:20:21.914+00:00 2022-07-20T21:20:21.914+00:00 All meetings that happened before 0800PM CET have lost their transcript Type: Incident

Duration: 7 days, 18 hours and 26 minutes

Affected Components: WebApp

Jul 20, 21:20:21 GMT+0
Investigating - We're currently investigating an issue with the tl;dv Platform.

Jul 21, 11:44:13 GMT+0
Monitoring - A fix has been applied, we are now monitoring the platform.

Jul 28, 15:46:14 GMT+0
Resolved - The issue has been resolved.

]]> tag:tldv.instatus.com,2005:Incident/cl5gj0v82103123b1natz6odvq0 2022-07-11T09:12:49.365+00:00 2022-07-11T09:13:44.304+00:00 (SIMULATION) We might have issues with Google bot (SIMULATION) Type: Incident

Duration: 2 minutes

Affected Components: WebApp

Jul 11, 09:13:44 GMT+0
Monitoring - A fix has been applied, we are now monitoring the platform.

Jul 11, 09:13:10 GMT+0
Identified - The issue has been identified, we are working on a fix.

Jul 11, 09:12:49 GMT+0
Investigating - We're currently investigating an issue with the tl;dv Platform.

Jul 11, 09:14:10 GMT+0
Resolved - The issue has been resolved.

Jul 11, 09:14:38 GMT+0
Monitoring - A fix has been applied, we are now monitoring the platform.

Jul 11, 09:14:40 GMT+0
Resolved - The issue has been resolved.

]]> tag:tldv.instatus.com,2005:Incident/ckzz6ayq860068ngmypedeg1hy 2022-02-23T06:26:06.875+00:00 2022-02-23T06:26:06.875+00:00 Bots are not able to join your meetings Type: Incident

Duration: 1 hour and 22 minutes

Feb 23, 06:26:06 GMT+0
Investigating - We are currently investigating this incident..

Feb 23, 07:48:18 GMT+0
Resolved - We just resolved the issue!.

]]> tag:tldv.instatus.com,2005:Incident/ckwainqcf2908388om9kzla890 2021-11-22T06:50:00.000+00:00 2021-11-22T08:00:00.000+00:00 Bots are not able to join your meetings Type: Incident

Duration: 28 days, 4 hours and 26 minutes

Nov 22, 08:00:00 GMT+0
Identified - Our provider is having an issue that is affecting us, making our bots unable to start. Because of that, we don't have the capacity to record any new meetings. .

Nov 22, 06:50:00 GMT+0
Investigating - We are not able to provide any bots to record your meetings. We are investigating..

Nov 22, 10:00:00 GMT+0
Monitoring - We keep monitoring the issue since our provider didn't update the issue as Resolved on their side..

Nov 22, 18:06:25 GMT+0
Resolved - We've switched to a new cloud provider. All systems are operational..

]]> tag:tldv.instatus.com,2005:Incident/ckt2pwajz1464897woeev9uv9se 2021-09-02T07:30:00.000+00:00 2021-09-02T07:30:00.000+00:00 Some bots are not able to join meetings Type: Incident

Duration: 1 hour and 50 minutes

Sep 2, 07:30:00 GMT+0
Identified - Bots are experiencing some start-up problems, so they can't join meetings. We've identified the problem and working on a fix..

Sep 2, 09:30:12 GMT+0
Monitoring - We implemented a fix and currently monitoring the result..

Sep 2, 10:19:43 GMT+0
Resolved - We just resolved the issue!.

]]> tag:tldv.instatus.com,2005:Incident/ckshl7pmb2571068blhf8elml95 2021-08-18T14:25:26.911+00:00 2021-08-18T14:50:53.696+00:00 Transcription service is experiencing some issues Type: Incident

Duration: 25 minutes

Aug 18, 14:50:53 GMT+0
Resolved - We just resolved the issue!.

Aug 18, 14:25:26 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:tldv.instatus.com,2005:Incident/ckrw6o8q914658567loji1mn93dl 2021-08-03T14:54:01.486+00:00 2021-08-03T14:54:01.486+00:00 Google-Meet BOT service is having trouble joining meetings Type: Incident

Duration: 2 hours

Aug 3, 14:54:01 GMT+0
Investigating - We are currently investigating this incident..

Aug 3, 15:28:17 GMT+0
Investigating - We keep on investigating what is happening but the bots can't join meetings..

Aug 3, 16:22:56 GMT+0
Monitoring - We implemented a fix and currently monitoring the result..

Aug 3, 16:54:10 GMT+0
Resolved - We just resolved the issue!.

]]> tag:tldv.instatus.com,2005:Incident/ckrd6jglp3068737vn7d2a6mfbj 2021-07-21T07:37:46.343+00:00 2021-07-21T07:37:46.343+00:00 tl;dv can't join new meetings Type: Incident

Duration: 2 days, 12 hours and 43 minutes

Jul 21, 07:37:46 GMT+0
Identified - One of the GitLab's services that we rely on is experiencing some issues that are impacted directly our system: new bots can’t start, so we won't be able to record some of your meetings. Here is their status page https://status.gitlab.com/ Our team is looking for alternatives.

Jul 21, 08:38:28 GMT+0
Resolved - registry.gitLab.com is coming back up online, and our bots are restarting. The problem should be solved, but we are still monitoring..

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